Administrative agent in the travel industry (M/F/D)

Your Mission:

• You are the contact person for our clients and ensure the follow-up of their files;
• You ensure the proper execution of trips organized by travel bus;
• You handle bookings with our partners (hotels, restaurants, guided tours, etc.) as part of the organization of trips;
• You are in charge of daily administrative tasks (data entry, filing, checks, etc.);
• You handle phone calls with our clients and partners, as well as respond to received emails.

Your Profile:

You hold either:

• a high school diploma or equivalent (general technical division or administrative and commercial division);
• a diploma from the School of Hotel Management and Tourism, Luxbg.
• You have strong knowledge in the field of tourism as well as in geography;
• You must be proficient in Luxembourgish, French, German, and English, both spoken and written;
• You are proficient with MS Office software (Word, Excel, Outlook, etc.);
• You are interested in and comfortable with learning new programs;
• You have excellent interpersonal and writing skills;
• You are thoughtful, dynamic, flexible, and rigorous;
• You are autonomous but also capable of working in a team.

Your Assets:

• You have an interest and passion for the travel sector;
• You have an affinity for understanding travelers' expectations.

Our Offer:

• A salary based on your experience and skills;
• Extra-legal benefits;
• Access to continuous training;
• A youthful, pleasant, and cooperative work environment.

If you are interested, do not hesitate to send us your application (detailed CV and cover letter) to jobs@demy.lu